Announcements

Call Planning

Potential Customer

Prioritizing and Qualifying the customer

Call Objective

Sales call flow

In Clinic Call Planning

Effective communication & Active listening

Collaboration skills

Problem Solving

Shivani Legacy & Strength

Story Telling & Creating Perception

Example of Story Telling

Introduction to Shivani CRM

CRM App Demonstration

Shivani CRM Quiz

Course Introduction

Know Yourself

Key Account Management.

Multiple Stake Holder Management

Customer Adoption Ladder

Action Plan & Objection Handling

Key Account Management Quiz

Certificate